Client Relations Manager Drive strategic client success at the forefront of business development. We re looking for a proactive and strategic Client Relations Manager to join our growing Client Services team. In this high-impact role, you ll manage key client relationships, lead engaging meetings, deliver actionable insights, and represent our brand across industry events and forums. You ll play a central role in optimising performance, supporting contract growth, and ensuring exceptional client experiences. Please note that travel will be required for this role, both to Marston offices and to client sites. What you ll do: Build and nurture strategic client partnerships Lead high-level meetings both online and in person Deliver insight-led performance reports and recommendations Support contract extensions, tenders, and cross-sell opportunities Act as a senior ambassador at networking events and conferences What you ll need to succeed: Strong communication and relationship-building skills Experience in account or client management (B2B or public sector preferred) Analytical mindset with advanced data and CRM proficiency (e.g. Power BI, ClientWeb) Understanding of local authority services (desirable) A collaborative, self-starting approach and willingness to travel across the UK Why join us? This is a fantastic opportunity to make a genuine impact in a business that values innovation, insight, and community success. If you''re ready to drive meaningful client outcomes and