Credit Controller - FTC

Are you seeking a new Credit Controller opportunity in a fast-paced environment where you''ll have full autonomy in your role and the chance to really make an impact?A Coleshill-based company that takes great pride in its environmental values is looking for a dedicated Credit Controller to join its expanding operations team for a 6-month fixed term contract. This is an exciting opportunity to be part of a company that truly values both its clients and employees.Benefits:Salary up to 30,000 - pro rata6 months FTC - potential to be extended or be made permanent Location: ColeshillFully onsiteFree ParkingKey Responsibilities:Proactively chase customer payments in line with agreed payment terms to reduce the risk of bad debtMeet weekly outbound call targets as set by the team leaderWork collaboratively with the team to minimise overdue debt and maximise cash collectionIdentify and resolve customer disputes early in the collection cycle to prevent debt escalationLog and categorise outbound service requests via the internal CRM systemSkills and Experience:Previous experience in a similar roleProficient in Microsoft Excel and Word; experience with SAP is advantageousStrong literacy and numeracy skillsPrevious experience working with internal and external customers to resolve issuesProven ability to manage multiple customer accounts to reduce outstanding debtStrong investigative and questioning skills to resolve queries and disputes effectivelyPersistent yet polite communication styl
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