IT Systems Engineer - 100% office based, Dunstable, to £38,000

We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement.

As the IT Systems Engineer your key responsibilities will include:

• Maintain IT infrastructure including servers, storage, and network systems
• Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
• Maintain network hardware including routers, switches, firewalls, and wireless systems
• Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance
• Monitor cybersecurity measures, backups, and disaster recovery processes
• Provide Level 2/3 technical support and resolve complex IT issues
• Maintain technical documentation and system configurations
• Collaborate with internal stakeholders and external vendors on upgrades and maintenance
• Support and train end users on IT systems and best practices

Key Skills & Experience

• Strong experience with Microsoft 365 administration and security
• Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs)
• Experience with Windows Server, Active Directory, and Azure AD
• Knowledge of firewalls, endpoint protection, and wireless technologies
• PowerShell scripting and automation experience desirable
• Excellent problem-solving, communication, and organisational skills
• Ability to manage multiple priorities in a fast-paced environment

Qualifications

• Degree in IT, Computer Science, or related field (or equivalent experience)
• 2 - 3 years’ experience in IT 1st or 2nd line support
• Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable