Payroll, Leadership, Payroll Operations Your new company Hays Accountancy and Finance are recruiting on behalf of a large public sector organisation for a Deputy Payroll Service Delivery Manager to join their centralised payroll team. This is a key leadership role within a high-volume, deadline-driven environment, offering the opportunity to shape service delivery and drive continuous improvement.You''ll support the Payroll Service Delivery Manager in overseeing payroll operations, ensuring compliance with statutory requirements, and leading a team to deliver accurate and timely payroll services. You''ll also play a pivotal role in training, governance, and stakeholder engagement.Your new role Lead and manage payroll teams to meet service level targets.Act as a senior point of contact for internal stakeholders.Ensure payroll processes comply with HMRC regulations and employment legislation.Support system changes and user acceptance testing.Manage overpayment recovery and contribute to audit readiness.Deliver training and support to team leaders and payroll staff.Represent the organisation at meetings and hearings as required.What you''ll need to succeed Candidates must meet one of the following experience profiles:Option 1:Degree in Finance or Business-related discipline (or equivalent/higher qualification).Minimum 2 years'' experience in high-volume payroll/finance service delivery.At least 2 years'' experience in staff leadership within payroll/finance.Option 2:Minimum 5 y