IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: 65,000 - 75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible and hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence is seeking an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You''ll work within a highly structured, ITIL-aligned environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It''s an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you''ll be doing: Lead the full lifecycle of IT services, ensuring scalability, sustainability, and alignment with business needs.Manage the Change and Release Management processes, including facilitation of Change Advisory Board (CAB) meetings.Oversee the service portfolio to ensure accuracy, strategic alignment, and business value.Coordinate and support service transitions, working across technical and non-technical teams.Collaborate with internal and external stakeholders to ensure service quality, compliance, and performance. What we''re looking for: Significant experience