Order Fulfilment Administrator Location: St Ives, Cambridgeshire Salary: £23,492.04 per annum (depending on experience) Job Type: Full-time, Permanent About the Role A busy and growing business based near St Ives, Cambridgeshire is seeking an organised and proactive Order Fulfilment Administrator to join its Global Dispatch and Order Fulfilment team. This role is vital to ensuring the smooth and accurate processing of sales orders from receipt through to delivery, providing excellent service to customers in the UK and overseas. The role involves managing communication with internal departments and freight forwarders, maintaining accurate records, and actively contributing to the improvement of administrative processes. Key Responsibilities Accurately process sales orders and associated paperwork, ensuring orders are fulfilled correctly and delivered to the right location Liaise with freight couriers and negotiate the best shipping methods and rates Provide dispatch admin support and monitor special order requirements with the Purchasing team Communicate with customers, providing updates, shipping documentation, invoices, and tracking details Work closely with the Warehouse and Production teams to monitor stock levels and prioritise orders Check courier invoices and track against original quotes to ensure accuracy Maintain internal records and spreadsheets to support Sales, Accounts, and Purchasing departments Request and manage proof of delivery (POD) documentation Activel