Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hourJob Type: Temporary (until end of September 2026)Location: Guildhall (Hybrid - 3 days office, 2 days remote)Day-to-Day ResponsibilitiesAssess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation.Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness.Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes.Draft and issue statutory S184 decision letters accurately and within required timeframes.Develop and implement Personal Housing Plans to support prevention and relief duties.Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed.Maintain accurate case records and ensure data returns to central government are completed on time.Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover).Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support.Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained.Carry out checks to verify applicant information and prevent fraudulent applications.Contribute to wider homelessness prevention and rough sleeping initiatives.Support team operations within a structure of triage, hou