Time Appointments are thrilled to be working on behalf of a business who are looking for an Ecommerce Logistics Coordinator to join their team in Colchester. This is a fantastic opportunity for someone who has strong organizational, communication, and problem-solving skills, along with experience in logistics.This role supports running of the online store, helping process customer orders, prepare deliveries and assist with customer enquiries.Key Responsibilities:Picking, packing and dispatching online orders.Supporting customers with order queries.Assisting with uploading and updating products on the website.Helping keep product information accurate online.Prepare orders for courier collection and ensure correct shipping documentation is included.Respond to customer enquiries.Help resolve customer issues in a professional and timely manner.Ensure a positive customer experience for all purchases.Support the Ecommerce Lead with uploading new products to the website.Assist with updating product descriptions, images and pricing.Help maintain accurate product information across the web shop.Work with teams to ensure products are available for online sales.Support seasonal promotions and sales campaigns by preparing stock and orders.Previous Skills and Experience:Good organisational skills and attention to detail.Comfortable using computers and basic online systems.Ability to work in a fast-paced environment with multiple orders.Good communication skills and a helpful attitude with