Overview

Senior Product Manager (EMEA) at Canary Technologies. The role focuses on leading the development of impactful products across key areas of the platform within a hospitality technology context.About Canary

Canary Technologies is changing the game for hotels with modern software powered by Canary''s hospitality-specific AI platform. Canary is used by 20,000+ hoteliers in 100+ countries to help hotels work smarter and wow their guests. Major hotel brands trust Canary to deliver results. Canary has received recognitions such as the 2024 Deloitte Technology Fast 500, a Most Innovative Company by Fast Company, and a HotelTechReport Best Place to Work. The company is backed by investors including Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality!The Role

We are looking for a

Senior Product Manager

to join our team and help lead the development of products across key areas of the Canary platform. You will own complex problem spaces, collaborate with cross-functional partners, and drive initiatives critical to Canary’s growth and customer success. You will work on a

variety of high-leverage product areas , including the following:Guest communicationDigital check-inPaymentsUpsellsAnd moreAs part of a globally distributed team, you’ll collaborate across time zones; flexibility, asynchronous communication, and strong cross-cultural collaboration skills are essential. If you are a strong product thinker with at least

5 years of product management experience , we’d love to connect.Responsibilities

Define and execute product strategy, roadmap, and delivery plans for one or more areas of the Canary platformPartner with Engineering and Design to bring intuitive, scalable, and reliable features to lifeCollaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoptionConduct in-depth customer research and product analysis to inform prioritization and uncover new opportunitiesTranslate complex customer and business needs into clear product requirements and user storiesSet clear goals and success metrics, and use data to drive continuous improvement and iterationHelp mentor other product managers and contribute to the broader product culture and processesQualifications

5+ years of product management experience in B2B SaaS or a technology-driven environmentThis is a remote role and requires the candidate to be located in LondonProven ability to define and ship successful products that deliver measurable business outcomesStrong product intuition and customer empathy—you understand how to solve real problems with elegant, user-focused solutionsExperience working closely with Engineering and Design to drive execution in an agile environmentSkilled at making data-informed decisions while remaining grounded in customer feedbackComfortable operating in a high-growth, fast-paced environment with shifting prioritiesExcellent communication and collaboration skills across technical and non-technical audiencesExperience working across time zones and within globally distributed teamsBonus: Experience in hospitality technology, messaging platforms, payments, or AI/automation is a plusBenefits

We also work hard to ensure Canary is a fun and exciting place to work. Some benefits include:Canary Days: Monthly company-wide days off to rechargeSelf Improvement Club: Monthly goal setting with a budget for related purchasesProfessional Development Chats: Budget to support cross-functional development conversationsTravel Reimbursement: Stipend to visit offices in New York, San Francisco or DallasPersonal Travel Reimbursement: Credit when staying at Canary partner hotelsCanary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Product Management and Marketing; Industry: Hospitality

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