Initial Accommodation (IA) Operations ManagerLocation: UK wideSalary: 60,000paContract: Permanent, Full-TimeHours: Includes oversight across days, nights, and weekendsBenefits: 33 days annual leave, life cover, Westfield Health membership, pension, mileage expenses and moreAre you an experienced Operations Leader with a background in housing and people management? Do you thrive in a fast-paced, multi-site environment with a strong focus on compliance, performance, and stakeholder engagement?We''re working with a forward-thinking organisation to recruit an IA Operations Manager to join their expanding team within the housing of the homeless. Reporting to the Strategic Operations Lead, you''ll take ownership of the leadership and delivery of operational excellence across Initial Accommodation services, ensuring high standards of service and customer satisfaction.Key Responsibilities:Lead and support a team of IA Housing Team Leaders across multiple locationsOversee operational delivery including nights and weekendsEnsure contractual, legislative, and policy compliance across all areasAnalyse and interpret performance data to drive continuous improvementManage stakeholder relationships and briefings across the organisationChampion staff performance, development, and motivationAbout You:Proven background in operations, social housing and contract managementStrong experience in people and site leadershipConfident in using data to inform decisions and improve service deliveryAble t