Role Overview:This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world''s largest computer manufacturers.Flexible working hours between 8am and 6pmThe role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client''s IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.Responsibilities:As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers.Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.Ensure assigned incidents are monitored, updated, and progressed in the system Real Time.Co-ordinate between clients and vendors to ensure timely resolution of problems.Provide a high degree of customer satisfaction in all work undertakenEssential Skills:Applicant must have a full valid UK drivers'' licence, own car, and business insurance.Ability to resolve hardware