Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 day per week in the office and the chance to work with some of the most innovative tools in the industry. Project Manager Bedford (one day a month on site/as and when needed) 50,000 to 55,000 per annum (doe) In this role, you will be responsible for delivering products, applications, and services to end users as well as to translate technical information back to customers. Key ResponsibilitiesDeliver products, applications, and services to achieve high levels of customer satisfactionWork cross-functionally to support customer engagement and the expansion of products and servicesLiaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to scheduleManage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycleFacilitate and lead project meetings, ensuring accurate minutes are produced and distributedManage project budgetsSkills and Experience Essential:Experience working in a customer-facing SAAS environmentProven ability to manage multiple projects simultaneouslyStrong organisational, administrative, and prioritisation skillsAbility to resolve or escalate