Overview

1st/2nd Line IT Support Analyst – on-site in Worcestershire. The role is part of a small IT team and requires IT support and troubleshooting skills.Responsibilities

Provide 1st/2nd line IT support and troubleshooting assistance.Handle Office 365 and Azure related tasks.Manage hardware installs, hardware repair and troubleshooting.Support Windows environments and multiple devices (iOS/macOS/Android).Respond to tickets and use ticketing systems; assist with remote support as needed.Assist with onboarding and off-boarding processes.Documentation of processes and solutions.Support workspace devices and accounts management.Essential Skills / Qualifications

IT Support and Troubleshooting experienceOffice 365AzureHardware installsWindowsDealing with ticketing systemsRemote supportOn-boarding and Off-boardingDocumentationHardware repair and troubleshootingWorkspaceiOS/macOSAndroidManaging AccountsBenefits

Salary up to £30,000Generous HolidayStandard Pension SchemeFree parking onsiteAbout the agency

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

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