IT Technician EDBS - 3 months month - Romford (Inside IR35) Here at Lucid we have an exciting opportunity for an IT Technician on an initial 3 -month contract with a view. As this will be working in a school, you must hold a valid EDBS clearance. Essential Skills and Experience: Support customers'' needs by dealing with reported incidents from ticketing systems. Desktop and telephone Support within the contracted SLA. Basic knowledge of Windows, Active Directory, Exchange, Desktop Support and Citrix Working knowledge of Group Policy andamp; basic Networking Working knowledge of Microsoft Technologies, mainly Office 365. Exceptional communication skills, both verbal and written Possess the ability to work under pressure in a fastmoving environment. Enthusiastic, self-motivated team player Other essential requirements include: Flexible approach to business requirements Driven to achieve with a positive mental attitude Courage to address and resolve issues Self-starter, highly motivated andamp; receptive to change Service oriented (actively looking for ways to help people) Enthusiastic about new technologies and willingness to adap