We''re now recruiting for a Night Shift Manager to join us at our development, Wardian! What you should know Ballymore is a family-owned business, with over 40 years in business - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we''re managing 11,000 homes across 12 luxury residential developments in London and are in search of a Shift Manager to join us at Wardian in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles. Important to note Hours: 19:00 - 07:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per annum: £35,000 to £36,750 dependant on skills and experience Contract: 42 hpw/permanent What you''ll be doing Lead, manage, motivate, inspire, and develop the team to confidently deliver a dynamic residential lifestyle experience across the development. Actively manage the shift, dealing with all queries and complaints, monitoring and dealing with staff performance, directing and leading the in-house and contracted team working on the development during the shift. Provide oversight for daily operations, including security patrols and reporting, front of house services, safety or building critical works and emergency response. Manage and respond to any complaints in line with our complaints policy. Monitor operational performance against policies and procedure