Location: Widnes (Hybrid - Mostly Remote Working) Salary: Up to £38,000 per annumVIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems Support Specialist to join their team in Widnes. This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact within a values-driven organisation that genuinely invests in its people. The role offers hybrid working, with the majority of time spent working remotely. Who You''ll Be Supporting andamp; About the Role You''ll work closely with the Business Systems Manager, helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you''ll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries, and requests via Service Desk and email Resolve assigned issues, escalate where needed, and communicate effectively with users Conduct routine system housekeeping tasks and checks Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting use