IT Service Desk Analyst Apprentice (Level 3)

We welcome applications for this support post to take up post as soon as possible, or by August 2026 at the latest, for a period of circa 21 months.

The Role

The main duties and responsibilities of this role include:

• Provide first-line technical support
• Apply technical understanding to categorise incidents accurately
• Support ITIL-lite processes i.e. (I...