As the Sales Coordinator you will be responsible for managing customer enquiries for spare parts, coordinating repair orders, preparing quotations, and ensuring seamless communication between customers, engineers, and internal teams. This role is essential in maintaining excellent customer service standards, enabling efficient workflow, and supporting the achievement of sales and operational targets.

Key Responsibilities

• Working in a team of 5 to assist with remedial / spare sales to its customer base.
• Working from enquiries and leads you will produce quotations for compressor spares and repairs.
• Log quotations on our sales system.
• Communicate with clients pre and post quote to chase and close out purchase orders.
• Provide a positive level of customer service.
• Complete the required administration for each customer order.
• Report to the team leader on sales pipeline and sales opportunities.
• Liaise with field service engineers to ensure information relating to quotes is gained and utilised.
• Check appropriate parts and costs of parts supported by the internal technical team.
• Prepare quotations for checking by line management before sending.
• Focus on reviewing customer accounts and potential opportunities for developing leads and maximising conversion rates

Skills and Experience

• Experience of Telesales/Service Sales/Parts Sales.
• Working with warm enquiries and leads
• Experience of producing quotations with a service or technical bias
• Experience of working with other departments/functions to gather quote information.
• History of chasing clients for purchase orders via phone calls.
• Good level of accuracy and attention to detail.
• Demonstrable experience of working to targets
• Strong IT skills.
• A desire to work as part of a team

What we offer

• A competitive salary and benefits package appropriate to this position
• An employer who values the ongoing wellbeing of its employees
• Career development within a successful and growing business

We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.

MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential.

MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know.