Claims Handler

Job Title: Motor Claims Administrator Location: Newham, London (On-site) Salary: £25,000 - £30,000 per annum Type: Full-time Permanent A growing accident management company is seeking a confident and organised Motor Claims Administrator to join their expanding team. This is a fantastic opportunity for an experienced claims handler who thrives in a fast-paced, customer-focused environment.Key Responsibilities: Manage front-of-house duties, including meeting and greeting customersHandle incoming calls and take down new claims (First Notification of Loss - FNOL)Prepare and check vehicle documentation, including check-in and check-out proceduresSet up and maintain client files, ensuring all correspondence is accurate and up to dateLiaise with solicitors, insurers, and potential customersRecover credit hire invoices and follow up on outstanding paymentsCarry out general administrative tasks, including maintaining office supplies and stationerySupport management with ad hoc requests and tasks as needed What We''re Looking For: At least 1 year of experience in motor claims handling (essential)Strong organisational skills and attention to detailConfident communicator, both written and verbalAble to manage multiple tasks and prioritise effectivelyComfortable working independently and as part of a teamProficient with standard office software (e.g. Word, Excel, email)Driving licence (preferred but not essential) Benefits: Monday to Friday scheduleFree on-site parkingSupportive team e
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