Our client, an award-winning live music and events promoter, is seeking a Head of Hospitality and VIP to shape the VIP and Hospitality offering across the company''s extensive portfolio of live events. The role offers a variety of benefits such as hybrid working, cycle to work scheme, free tickets to events and more. Key responsibilities will include: • Leading the development and execution of the hospitality and VIP strategy across live tours, festivals and special events. • Taking ownership of PandL management, forecasting and performance reporting. • Developing best-in-class offerings against other industry leaders. • Building and maintaining senior relationships with partners, sponsors and suppliers. • Identifying new revenue opportunities through brand collaborations and travel or accommodation packages. • Negotiating commercial terms with partners. • Ensuring a seamless and exceptional customer journey for all VIP guests. • Providing strong leadership to the hospitality and VIP team and fostering a culture of innovation and accountability. • Acting as the key internal and external representative for all premium experiences. Requirements: • Demonstrable experience in commercial hospitality, premium events or luxury customer experience sectors. • Demonstrated success in revenue generation and partnership development. • Strong commercial and financial management skills. • Excellent stakeholder management and negotiation abilities at a senior and corporate level. • Strategi