Job Title: Internal Account Manager Location: Derby Salary: £25,000 + uncapped commission (OTE £3-5k) Job Type: Full-Time, Permanent Hours: Monday to Friday, 08 15 (37.5 hours per week, 1-hour lunch) Are you ready to take the next step in your sales or customer service career? We''re hiring an Internal Account Manager to join a fast-paced and growing team in Derby. This is an ideal opportunity for someone with experience in sales, telesales, or customer service who wants to move into account management and develop long-term client relationships. The Role Internal Account Manager: As an Internal Account Manager, you ll manage a portfolio of over 300 active accounts, supporting clients with tailored workplace solutions. You ll build strong relationships, identify growth opportunities, and deliver excellent service. Key Responsibilities: Build and maintain strong relationships with existing clients Identify and maximise upselling and cross-selling opportunities Proactively generate new business opportunities via outbound calls and networking Provide support and product advice via phone, email, and live chat Collaborate with internal teams to ensure excellent customer experience Keep CRM records updated with accurate client and sales information Negotiate effectively to secure new and repeat business What We re Looking For: Essential: Minimum of 1 year in a sales, telesales, or customer service role Confident and professional communication skills Organised and motivated with s