The role of HR Casework Officer in the public sector involves delivering expert guidance and support on employee relations matters. You will handle casework efficiently while ensuring compliance with policies and employment law.Client DetailsThis organisation is a large public sector entity committed to serving the community in Slough. It is known for its structured and policy-driven approach to human resources management.DescriptionProvide expert HR advice to line managers on employment issues.Support managers and employees in resolving employee relations matters.Manage caseloads including grievances, performance, and disciplinary issues.Maintain accurate case records and monitor progress against SLAs.Analyse HR data to identify trends and recommend improvements.Mediate conflicts and facilitate positive working relationships.Ensure compliance with employment laws and internal policies.Deliver coaching and training to managers on HR practices.Collaborate with HR and legal teams for consistent policy application.ProfileA successful HR Casework Officer will have:CIPD Level 5 qualification or equivalent experience.Strong knowledge of employment law and HR best practices.Proven experience managing complex employee relations cases.Excellent communication and interpersonal skills.Ability to build trust and resolve sensitive issues effectively.Strong problem-solving skills and a drive for service improvement. Job OfferCompetitive salary of approximately 37000 per annum.Generous annu