Client Accounts Assistant

Client Accounts AdministratorBristol Permanent Hybrid after probation/Full TimeMorgan McKinley is proud to be recruiting on behalf of a respected and well-established organisation, currently seeking a Client Accounts Administrator to join their busy and friendly support team based in central Bristol.This is a fantastic opportunity for someone with a background in administration or accounts, combined with a passion for delivering excellent customer service. If you''re a natural problem-solver with a great eye for detail and enjoy working in a fast-paced, team-oriented environment-this could be the perfect role for you.Key Responsibilities:Managing and maintaining client accounts, ensuring all funds are correctly allocated and reconciledCommunicating professionally with customer, keeping them informed and resolving any account queriesChasing and processing outstanding balances in line with service level agreementsHandling account transactions such as refunds and credits.Ensuring compliance with relevant financial guidelines and industry regulationsMaintaining accurate records and managing sensitive information with integrityWhat We''re Looking For:Strong customer service skills with a professional and empathetic communication stylePrevious experience in an accounts or finance support role is desirableHigh attention to detail and an organised approach to managing tasks and deadlinesComfortable using IT systems, particularly Excel and internal databasesAble to work collaborativel
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