Role and responsibilitiesThis is a great opportunity for someone who enjoys working with customers, technical products and detail, and wants to develop their knowledge in a specialist engineering business.You do not need previous experience with our products. Full training will be provided. What matters most is that you are curious, accurate, organised and comfortable learning how technical products are used in real customer applications.Sensys supplies pumps, controllers, sensors and chemical dosing equipment to customers across water treatment, manufacturing, food and beverage, chemical processing and other process industries. In this role, you will support customers with orders, quotations and technical enquiries, while gradually building your product knowledge and confidence.Your day-to-day responsibilities will include:Helping customers with order, quotation and product enquiries by phone and email Processing customer orders and quotation requests accurately through our systems Checking customer emails, purchase orders and product details carefully before processing Confirming stock availability, delivery times, pricing and order information Asking customers clear questions when information is missing or unclear Keeping customer, quote and order records accurate and up to date Learning how our pumps, controllers, sensors and dosing systems are used Using product manuals, internal resources and AI-supported tools to help answer technical questions Checking information car