Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims HandlerResponsibilities Negotiate Commercial Insurance Claims - motor, property, liability Meet the agreed standards of service, volumes and performance levels, in line with KPIs. Efficient processing of claims Provide input and advice to clients on claims progress, manage expectations and support their needs. Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers. Identify policy issues around policy cover and application and escalate issues as required, including potential Business EandO s. Set up first advice and managing subsequent interactions with clients and insurers Assist with the audit of client s claims statistics and provision of summary reports and Analysis.Criteria Experience of insurance claims handling A general working knowledge of the relevant classes of Commercial Insurance business. Competent in Microsoft Office.Salary will be depending on experience Please send CV to Colleen Farquharson via the apply linkBrook Street NMR is acting as an Employment Agency in relation to this vacancy.