About the job Store Location: 42.5 Store Hours: Cheltenham Arcade FTC until June 2027 Lead the way at cardfactory, where special moments come to life. As a Store Manager, you''ll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You''ll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you''ll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to day You''ll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you''ll take ownership and make things happen. You''ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About You What We''re Looking For: Leadership experience - You''ve led teams and know how to bring out their best. Inspiring presence - You lead by example and build a high-performing culture. People-first mindset - You coach, support, and help others grow. Strong communicator - You listen, speak clearly, and bring people together. Tech-savvy - Comfortable using systems to support daily tasks. Calm and adaptable - You stay focused and flexible under pressure. Why join us At cardfactory, leadership is about more than just managing a store. We''ll support you with the tool