Storage & Backup L2 Support Lead

Must Have Skills:
Backup and Recovery ManagementGood to Have Skills:
Data Domain, Networker, Commvault, DPA, PPDM Backup Administration, Storage administrationTechnical Experience:Strong knowledge of Networker, Data Domain, Commvault.Experience in troubleshooting, maintenance activities, and upgrades.Hands-on experience with group policy, datasets, replication, and schedules.Knowledge of PPDM, Networker, Data Domain integration.Understanding of DDBoost, NFS/CIFS, M Tree configuration on Data Domain.Experience working on Windows 2012, Windows 2016, Linux, Solaris platforms.Coordination with internal stakeholders for backup agent configuration.Monitoring and report configuration on DPA Data Protection Advisory.Extraction of audit reports from Networker and DPA.Experience with Tape Library and tape rotation procedures.Conducting backup restoration drills regularly.Preparing and reviewing backup process documentation.Planning and sizing hardware and software for future needs.Collaborating with backup vendors for P1 tickets.Regular patching and upgrades of backup software.Validating daily backup health reports.Creating tickets for backup job failures.Managing bridge calls and stakeholders for P1 incidents.Strong verbal and written communication skills.Willingness to work extended hours.Backup certification is an added advantage.Storage:Knowledge of storage administration, NAS, SAN storage.Configuration of LUNs and SAN switches.Key Responsibilities:Work independently with minimal supervision.Analyze data thoroughly to resolve problems of diverse scope.Use change and incident management tools.Collaborate in cross-functional teams and influence outcomes.Adhere to ESFB, regulatory policies, and procedures.Perform daily health checks of backup and storage systems.Review configurations and process documents periodically.
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