FDM is a global business and technology consultancy seeking a Senior Microsoft Dynamics Engineer to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is seeking a highly skilled Senior Microsoft Dynamics Engineer to join their team. The successful candidate will lead the implementation of a CRM capability using Microsoft Dynamics. This role is crucial in designing, developing, and maintaining a robust CRM platform to support various functions. Responsibilities Develop a detailed architecture for a CRM platform capable of hosting multiple instances of varying sizes and complexities Ensure a workable data model for the implementation, adhering to guidelines set by the Client''s CTO Architecture team and in collaboration with the MBTP CRM team Document potential future integrations with client''s systems, such as the ERP Provide detailed specifications for any customisations to Microsoft Dynamics to function as a CRM platform, including but not limited to workflows, plugins, etc. Provide specifications for and configure environments as required Collaborate with the QAT team to test the platform, including creating test plans, test cases, and criteria for external testing. Maintain a log of identified bugs/issues with their status and resolution Develop the platform based on prioritised feedback and requirements, making necessary changes to enhance the