Administrator Team Lead (Temporary to Permanent) 13.12 per hour Monday - Friday, 9am - 5pmWe are looking for a confident and organised Administrator Team Lead to join a busy and supportive environment. This is an exciting opportunity for someone who thrives in a fast-paced setting, enjoys leading a small team, and is passionate about delivering excellent service.You will play a key role in ensuring the smooth day-to-day running of the service, supporting both patients and clinicians while managing a variety of administrative processes.What You''ll Be DoingSupporting the full patient journey from referral through to dischargeManaging patient calls and responding to queries from patients, therapists, and other stakeholdersBooking appointments and ensuring all systems are updated accuratelyTyping and formatting clinical assessment lettersMaintaining and updating patient records across multiple internal systemsLogging and processing new referrals efficientlyManaging shared inbox queries and resolving issues in a timely mannerCoordinating consultant and therapy diaries across systems and OutlookWelcoming and assisting visitors on site in a professional mannerTeam LeadershipManaging and supporting a small team of 2 administratorsProviding guidance, oversight, and day-to-day supportHelping to develop and grow the confidence of a newer teamCreating a positive, collaborative working environmentWhat We''re Looking ForStrong administration experience within a busy environmentConfident