CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in London. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client''s, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained.Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, MandE and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows:Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectivesMaintain customer relations including progress meeting, site visits, and obtaining referralsManaging and having accountability for the PandL and maintaining agreed profit marginsManaging a team