Are you an experienced and hands-on HR professional ready to lead a high-performing team and elevate employee experience across an organisation? Our client, a fantastic international charity is now seeking an exceptional People Services Manager to drive excellence in their customer-centric HR Operations/People Services function, ensuring seamless support throughout the employee lifecycle-from recruitment and onboarding to payroll and offboarding. In this pivotal role, you''ll manage a small, dedicated HR operations team, fostering collaboration across the People department and wider organisation. You''ll champion inclusive, efficient, and compliant practices, ensuring that people processes are robust, engaging, user-focused and continuously improving. This is a fantastic opportunity to make a meaningful impact in a highly respected and values-driven organisation. If you''re passionate about people, process excellence, and creating a supportive and inclusive workplace, we''d love to hear from you. Key Responsibilities include:Leading the delivery of end-to-end recruitment, onboarding, and talent pool coordination, working closely with hiring managers and the Talent Development team.Overseeing payroll, pensions, compensation, and benefits administration, ensuring accuracy and compliance with internal checks and external regulations.Managing contractor and freelancer records in line with GDPR and IR35, collaborating with finance and procurement.Driving continuous improvement