Senior Pensions Administrator
A client of ours in the Pensions space is seeking a Senior Pensions Administrator to join its established Birmingham team. This is a business-as-usual role supporting a portfolio of Defined Benefit pension schemes, offering the opportunity to work within a highly respected and well-structured administration function.This role is open to individuals at Senior Administrator level with strong technical and peer review experience, or those operating at Team Leader / Team Manager level looking to take on broader responsibility for operational oversight, quality control, and team development.The successful candidate will play a key role in maintaining high service standards, improving operational processes, and supporting both client relationships and junior team members.Key responsibilities:Oversee the delivery of high-quality pensions administration services across Defined Benefit schemesPeer review and sign-off complex pension calculations, member events, and administrative tasksAct as an escalation point for complex member and client queries via email, letter, and telephoneMaintain a detailed understanding of scheme rules and ensure all work complies with regulatory and internal standardsSupport client relationships, including budgeting, project tracking, and process improvement initiativesReview and sign off pension increases, benefit statements, reports, and scheme communicationsEnsure errors, complaints, and omissions are handled appropriately and within agreed timelinesIden
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