Overview

Medical Secretary | Department: Site Support Roles | Employment Type: Permanent - Full Time | Location: Kemple View | Compensation: £27,327 / yearDescription

Priory Hospital Kemple View is looking to recruit a Medical Secretary to join the team. This is a full time role of 37.5 hours. Located in Blackburn, Lancashire, Priory Hospital Kemple View is a 90-bedded hospital, offering level 2 rehabilitation, and secure services, for adult males. We can support people with a mental health condition and/or a personality disorder.What you''ll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you''re assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.Provide exceptional customer service to our patients, ensuring a positive customer experience.You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.You can find additional information in the attached job description.What you''ll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.The ideal candidate will possess excellent computer and Microsoft Office skills, including the ability to audio-type, and will have a solid understanding of medical terminology. They should be passionate about delivering a high-quality service to the hospital, demonstrating strong organisational skills and the ability to prioritise their own workload effectively. Attention to detail is essential, along with the ability to work well as part of a team. A high level of confidentiality and integrity is required to maintain trust and professionalism in all aspects of the role. Candidates should have experience in administrative, customer service, clinical, or other relevant backgrounds, and be comfortable working collaboratively within a team to ensure the department functions smoothly. While most tasks will follow established procedures, the role may occasionally require adaptive thinking, particularly when interacting with patients and their families—making a real and lasting difference for everyone we support.What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.Free on-site parkingSupplemented meals25 days annual leave plus bank holidaysBirthday Holiday - your birthday as an extra days annual leaveEnhanced maternity payContributory pension schemeFlexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)Access to development opportunitiesSponsorship of professional qualifications through our Individual Professional Development (IPD) panelLeadership and management developmentLong service awardRefer a friend bonusesShortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

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