£40,500 - £44,100 per annum Fixed term - 12 months, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office What the job involves We''re looking for a Customer Research Manager to join us on a fixed-term contract to cover parental leave for 12 months. This is a key role in our Customer Analysis and Insight team, helping us build deeper, more meaningful relationships with our supporters and with men with prostate cancer. You''ll lead on quantitative and qualitative research projects, uncovering insights that shape how we communicate, fundraise, and deliver services. Expect to work on campaign evaluations, audience segmentation, and product development, as well as managing our survey platform and Insights Library. You''ll collaborate across teams to guide market and competitor research and manage a customer research analyst, ensuring our work delivers value for money. This role is all about turning information into action, helping us understand what motivates our audiences and making sure those insights improve everything we do. You will also lead stakeholder engagement, using your influencing skills to explain the ''why'' behind our insights and help others see the value of customer research in decision-making. You will be part of a passionate team that''s focused on making a real difference for people affected by prostate cancer. What we want from you You are a research specialist with a strong track record in managing both quantitative