Resident Services Associate

Property Administrator£26,000 plus bonusCardiffBecome a Property Administrator and be the face of our exceptional property management services. In this permanent role at our company, you''ll earn a competitive salary of £26,000 and play a pivotal part in delivering an outstanding experience for our valued residents. As a key member of our front-of-house team, you''ll ensure our buildings are meticulously maintained and managed to the highest standards, all while fostering a warm, welcoming community.Highlights of this role: Deliver exceptional customer service that exceeds resident expectations Collaborate cross-functionally to provide seamless, high-quality resident services Contribute to the growth and success of our thriving property portfolio Preferred Requirements: Utilise your property administration expertise to streamline operations and enhance the resident experience Manage a diverse range of responsibilities, from meet-and-greets and parcel handling to inspections and lettings viewings Ensure the efficient delivery of front and back-of-house functions, including amenity space management, voids and unit management, and tenant involvement Promote the brand and build strong relationships with external partners Demonstrate a commitment to health and safety, with the ability to implement appropriate measures when required Preferred Qualifications: Previous experience in the property, travel, tourism or hospitality sectors, with a focus on market rental properties E
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