Your new company You will be working for a leading housing association which manages over 50,000 homes across the South. This is a 5-day in the office role. Your new role As the Disrepair Project lead you will be a key member of the Damp, Mould and Disrepair Team, you will be working with the Senior Surveyor to plan and deliver a wide range of complex projects, ensuring that cases are managed from inception to completion in accordance with all relevant legislative requirements, timescales and policies, processes and procedures. You will be building and maintaining effective and productive relationships with all internal and external stakeholders, being a trusted partner to the business for all legal disrepair cases, housing ombudsman investigations, insurance claims and other high-profile complaints. Key Duties Ensuring that disrepair Pre- and Post-Inspections are scheduled and recorded appropriately within required SLAs to include confirmation letters to customers and other relevant parties. Responsible for ensuring the Case Management Database is kept up to date and accurate. Provide updates at weekly case management review meetings with relevant stakeholders. Ensure that all relevant case documents are distributed as required. Support the Senior Surveyor in the preparation of Pre- and Post-Inspection Reports and Housing Condition Reports to ensure timely completion of these documents. Accountable for ensuring that all relevant in-house and quoted contractor works are ra