Data Support and Request OfficerPay: £17.48 per hourContractStart Date: As soon as possibleLocation: Crawley / Hybrid Working (Working From Home available)The Data Support and Request Officer will support the effective handling of Freedom of Information (FOI), Environmental Information Regulation (EIR), and Subject Access Requests (SARs). The role requires ensuring requests are processed efficiently, accurately, and within statutory timescales while maintaining full compliance with relevant legislation. The role will also support the handling of Ombudsman complaints by gathering and reviewing case information and ensuring responses meet required standards.Key Responsibilities FOI / EIR RequestsSupport the processing of FOI and EIR requests in line with statutory deadlines.Provide guidance to requestors and council officers.Acknowledge and triage incoming requests and identify information already published.Liaise with relevant service areas to obtain requested information.Review responses for quality, completeness, accuracy, and legislative compliance.Apply appropriate exemptions or exceptions where required, consulting with the DPO/DDPO when necessary.Maintain accurate records on the case management system.Subject Access Requests (SARs)Receive, acknowledge, and coordinate responses to SARs.Provide advice to officers on legal requirements under the Data Protection Act.Manage sensitive cases with professionalism and confidentiality.Apply exemptions where appropriate and underta