Job Title: Business Support OfficerLocation: Teddington Memorial Hospital, full time office based, TW11 0JLHourly rate 15.75 PAYE / 20.74 UMB Per HourContract Length: 3-month contract (possibility of extension)Working Pattern: Full Time, Monday - Sunday, 36hours, 8am - 8pm (Rota Basis)ASAP Start Role purpose:Richmond Response and Rehabilitation Team (RRRT) and play a vital role in supporting patients on their journey to recovery. RRRT provides short-term, intensive support to individuals following illness, disability, or hospital discharge. Our multidisciplinary team includes nurses, therapists, social workers, and support staff, working together to deliver high-quality care across Richmond.As an Administrator, you will be the first point of contact for patients and staff in this fast-paced environment. You''ll manage high call volumes, process referrals, book appointments, and support the team with a range of administrative tasks. Key responsibilities:Maintain accurate patient records on SystemOne and MosaicProcess referrals and manage waiting listsCoordinate appointments and follow-up callsConduct monthly patient surveysManage team inboxes, diaries, and stock levelsProvide clerical support including scanning, photocopying, and liaising with Estates.To accurately input referrals onto both electronic patient management systems (i.e. SystemOne and Mosiac) via Assessment and Discharge Notices and progress these to the appropriate waiting list(s) for triage.To complete discharg