Role:

Reception Shift LeaderLocation:

LondonSalary / Rate of pay:

£28,000 p.a.Are you a hospitality superstar with a passion for creating unforgettable guest experiences with fantastic leadership skills? If so, we at Platinum Recruitment are working in partnership with a 4-star hotel in London and have a fantastic opportunity for a Reception Shift Leader to join their front office team.What''s in it for you?28 days holidays per annum + a paid day off for your birthdayDiscounts on Accommodation and FandB at all hotels in the groupFree staff meal on duty and uniformGroup Rewards schemeWagestreamEmployee Assistance ProgrammePackageSalary £28,000 p.a.Why choose our client based in London?Our hotel client is located in South Kensington, offering luxurious accommodation, a fine dining restaurant, fitness facilities and an indoor swimming pool, plus within walking distance to several of London''s main attractionsReception Shift Leader Responsibilities?Supervision of the Reception team to meet and exceed standardsHandling of complaints or queries in an efficient and professional mannerEnsure room sales are maximised by dealing with all enquiries and sales leadsCompletion of reception duties including checking guests in and out, dealing with postings, balancing and bankingMonitoring revenue figures and ensuring targets are metEnsure the hotel switchboard is answered as per company standards, with all messages correctly handled as well as processed to guest rooms immediatelyAssist with training and mentoring new staffHelping the manager with any other work neededDesired qualifications and skills:Minimum of 2 years of Reception experience in a similar hotel environment, ideally with supervisory responsibilitiesOpera PMS is advantageousExperience of coaching and mentoring team membersAbility to work under pressureExcellent written and spoken English with good communication skillsFlexibility to work on a rota and shift basis, including weekends when requiredReady to embark on an exciting and rewarding career journey?Click

Apply Now

to discuss this Reception Shift Leader role in London and become a vital part of our client''s exceptional team!Don''t forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant:

Helen DaviesJob Number:

933232 / INDFOHJob Role:

Reception Shift LeaderLocation:

LondonPlatinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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