Role: Fitness Coach - Fixed Term Contract - 12 Months Location of work: Embassy Gardens, Vauxhall Hours of work: 40 per week, 5 Shifts across Monday to Sunday. Duties and Responsibilities To support the Health Club Manager with all operational aspects of the leisure facility. To contribute to the development of the department by promoting the leisure services to members and tracking their progress. To consistently deliver a best in class level of customer care to all residents and guests. To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards. To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift. Responsible for offering residents and guests a 7-star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility. Proactively ensure the smooth and professional running of the leisure facility. Teach exercise classes to residents/guests of the leisure facility. When required train residents/guests in personal training. Answer all residents and guests questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person. Be fully familiar with the services offered by the leisure facility/resort and serve as a custom