Credit Control Clerk

Job Description We are currently recruiting a talented and collaborative Credit Control Clerk to join our Finance team in Ashford on a Permanent basis.Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you''ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You''ll naturally promote and embrace our inclusive team environment and we''re sure you''ll have some fun along the way! This role is offering flexible hybrid working with 2-3 days based in our Ashford, Kent office for team collaboration and meetings, so you must be with in a commutable distance.Key Accountabilities and Responsibilities:Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.Provide excellent customer service by developing and maintaining strong working relationships with customers.Meeting of period targeted KPI''s using department procedures.Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to p
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