We are looking for an experienced Quality Assurance Engineer to focus on Non-Conformance Reporting (NCR) and Technical Report Reviews in support of customer specific requirements.Key Responsibilities Report quality analysis, trends and improvement activities Communication of the customer quality requirements to the business team Liaise with customers regarding quality issues, audit actions, improvements Use of quality tools to ensure resolution (e.g. PFMEA, Ishikawa, Fault Tree Analysis). Support with New Product Introductions from a quality perspective Initiate, implement, and control corrective actions Lead Zero Defect initiatives and improve customer satisfaction and KPIs What We re Looking For Quality background in a highly regulated industry (Aerospace, Automotive, Rail, Pharmaceutical, etc) Working knowledge of problem resolution tools, such as A3 or 8D, and Root Cause Analysis techniques e.g. Pareto, 5 Why''s, Ishikawa, Is/Is Not, Design of Experiments Knowledge and experience of Quality/Business Management Systems (EN 9100 / ISO 9001) and other relevant standards. Ability to work as part of a team Health, Safety and Environmentally conscious. Ability to read and understand 2D technical drawings 38 hours per week Hours 07 00 Mon-Thu and 07 00 Fri £18.00 per hour (£35,568 per annum)