About Us

We are the UK network service provider making digital infrastructure simple.Whether indoors or outdoors, we make sure our customers can always connect their customers. We bring together mobile operators, central and local government, and real estate providers to work together in new ways using: Collaborative commercial models, combined real-estate and telecoms know-how, and global best practice.We have 6000+ mast site locations, have connected 2000+ buildings and support 200+ outdoor networks. And our managed sites include some of the biggest, most challenging wireless environments in the UK, including railway stations, Canary Wharf, City of London and events like the London Olympics.The Role

We are looking for a Network Engineer to join the team here at Freshwave. This role is part of the team who are responsible for the successful design, implementation, and commissioning of the networking infrastructure that underpins much of Freshwave Services. You will also cover working closely with Freshwave partners, through to acting as key expertise for networking aspects in the engineering new products and operations teams.Responsibilities

Technical implementation of design solutions – including creating standard processes for the systems, that can be used by wider Freshwave engineering and delivery teams to implement and validate the onsite customer systems. Configuration of routers, switches, RAN and monitoring systemsProviding network engineering services to support the delivery of new Freshwave sites – detailed implementation of network components, including subsequent testing, validation, and documentation.Troubleshoot problems identified during testing and drive them to resolutionEvaluate new technologies and platforms - document, build, and execute test plans to qualify vendor solutions, develop evaluation criteria and scoring and perform integration testing of network elements.Basic programming/coding of network tools and systems, including support for ongoing network automation to reduce reliance on individuals and allow scaling of Freshwave technologiesKnowledge and Experience

Practical knowledge in all packet-based protocols such as TCP / IP (including protocols like DHCP, DNS, TCP, UDP, etc.), switching and routing protocols.Demonstrated hands-on experience configuring and managing IPsec VPNs, including site-to-site and remote access solutions for secure network communicationProficient in deploying, configuring, and maintaining network infrastructure using Juniper, Cisco (including Nexus), MikroTik, and FortiGate devicesDetailed understanding of modern router architecture, LAN switching architecture, design and implementation.Understanding diagnostic tools, Tcpdump, Wireshark, NMAP, Netflow.Knowledge of monitoring and management tools (OSS/NMS) such as OpenNMS or similar.Network automation exposure with experience in Python software development and network infrastructure management using CLI, SNMP, NETCONF interfaces.Having Cisco network certifications - CCNA (routing and switching) or equivalent as a minimum.25 days holiday which increases after 5 years service (1 day per year until 30 days)Group Personal PensionLife AssuranceIncome Protection InsurancePrivate Medical Insurance (PMI)Employee Assistance ProgrammeCycle-to-Work SchemeAnd that’s just the beginning! We also provide:Free barista coffee at our Farringdon head office every morningFree gym onsite for employees including exercise classes at our Farringdon head officeRooftop picnic area at our Farringdon head officeQuarterly recognition rewardsFree Eye TestsFlu vaccine vouchersWe’re pleased to have been certified by Great Place to Work . 82% of our people think it’s a great place to work compared to 54% of employees at a typical UK-based company. You can check out our Great Place to Work profile here:Our ValuesOur values are what set us apart from the rest. They are what enable us to bring assured connectivity wherever it’s needed. We use these values to inform everything we do and the way we act as professionals – think of them as what’s important to us collectively, as well as how we prefer to work.The successful candidate will be aligned with our company commitments:Engineering excellence: we’re engineering experts and the quality of our output is second to noneDo the right thing: we’re neutral in our position, doing what’s best for our people, our partners, our customers, society and the environmentSet the pace: we act quickly and work efficiently, setting the pace for our projects and industry standardsSustainability and CSR:We implement environmental, social, and corporate governance:Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation. From access to assured connectivity indoors in hospitals to smarter cities, we’ll continue to improve access to connectivity where it matters most.A thriving workforce: We’re nimble and fast-growing and our success relies on diverse talent from a range of backgrounds. From this running start in an industry with known diversity challenges, we’re putting structure and focus around our diversity, equity and inclusion efforts.Embracing Net Zero: This year we’ve baselined our carbon footprint. We choose to include key measures for the future like waste management and will be focused on our supply chain. You can read more about our targets in our Carbon Reduction Plan here.Diversity, Equity, Inclusion, and Belonging

Here at Freshwave, we are dedicated to making our recruitment process as inclusive as possible, and aim to do everything we can to make you feel comfortable and supported throughout. We recognise that applying for a new job can be daunting, so please let us know if there is anything we can do to enable you to be yourself, and we will look to provide any reasonable adjustments to support all applicants.

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