Portfolio are proud to exclusively represent our client in their search for Retention Executives. The company is a market leading EAP, offering advice and guidance to clients and their emloyees across the UK and Ireland. With over 80,000 business already taking advantage of the service, this represents an amazing opportunity for you to earn uncapped commission and bonuses on all contract renewals and retentions! We are looking for experienced Account Managers who have dealt with a portfolio of clients, handled negotiations, and retained business. You will have continued support and coaching to enable you to be as successful as you can be, leading to growth and progression! THE ROLEAs a retention executive, your focus will be client retention, showcasing an amazing return on investment that leaves our clients wanting to renew year after year. Within your portfolio of clients, you will support with the promotion of additional products and services, driving effective client communication and identifying further revenue opportunities. You will manage effectively requests to terminate agreements with a positive and explorative approach in problem solving and overcoming challenges. Duties involve day-to-day management of your portfolio, engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewals, providing excellent service levels, conducting telephone, video and face-to-face meetings, maintaining accurate CRM records and work