IT Training Officer Location: 1 Catford Road, Catford, London, Greater London, SE6 4RU Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 22.78 per hour Job Ref: OR10441 Responsibilities Lead and develop training guidance for end users through one-to-one sessions or classroom coaching. Deliver induction training on all Adult Social Care case management IT systems to new starters. Support all service changes related to IT systems. Develop and deliver classroom training and one-to-one support on all Adult Social Care and Corporate IT systems. Provide floor walking and one-to-one support for social workers and other associated staff on the use of case management IT systems, preferably Liquid Logic and ContrOcc. Develop and manage a library of training manuals. Lead the setup of training data and user accounts with appropriate configuration for trainees, liaising with server engineers to maintain this data. Develop processes in line with IT technology to deliver Adult Social Care outcomes. Attend user group and other associated meetings. Produce and present management stats to ASMT monthly. Lead on all changes and updates on the systems, ensuring training is undertaken within set timelines. Promote good practice across Adult s Social Care by upskilling the workforce on social care case management systems. Incorporate any recent legislative changes to Adult s Social Care business processes into system updates and function