Digital Account Manager/ Digital Project ManagerA rapidly growing Web/Marketing agency in Peterborough is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests on projects.The role is office based; therefore, we are looking for candidates that are able to work within the Peterborough area 4 -5 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities:Managing multiple clients and time critical projectsClient facing and interacting at all levels.Provide weekly and monthly reports.Manage client accounts and establish strong, long-term client relationships.Respond promptly and effectively to client queries, ensuring exceptional customer service.Review and report on the performance of projects and digital strategies.Work closely with our web, SEO, and content teams.Ensure all our work is delivered on time and to a high standard.Support with client acquisition and onboarding.Troubleshoot issues as they arise.Key Skills:Agency experience managing SEO, PPC, Search and/or paid social campaigns.Google Ads/AnalyticsDigital marketing understanding.Proven organisational and project management skills.Experience in client liaison and account handling.Working knowledge