IT Digital andamp; Business Application Support Manager PermanentHybrid (Theale) - 3 days a week in Theale/2 from homeJoin a leading UK mobile infrastructure organisation as a IT Digital andamp; Business Application Support Manager, driving the performance, evolution and strategic direction of our key IT platforms.You''ll champion several core business platforms, ensuring they deliver high availability, strong performance, scalability and security. Working closely with stakeholders and suppliers, you''ll shape short- to medium-term platform roadmaps, support adoption of new features, and identify enhancements that add real value.You''ll also oversee commercial vendor deliverables, ensuring contractual compliance and working with Procurement to address risks or deviations.Responsibilities of the IT Digital andamp; Business Application Support Manager include:Strong technical and commercial acumenHands-on experience in contract management and service deliveryExcellent communication skills, able to engage both technical and non-technical stakeholdersProven ability to manage cross-functional teams and resolve conflictExperience in vendor engagement, financial oversight and commercial negotiationThe successful IT Digital andamp; Business Application Support Manager will have:Background in Matrix resource management and platform/service deliveryStrong customer focusA-Levels (or equivalent)ITIL V3/V4 FoundationDesirable: BMC Helix, Unit4 Agresso, ERP, Siterra Estate ManagementThis i