Job Title: Learning Facilitator (Temporary Cover)
Location: Solihull, West Midlands
Working Hours: Full-time, 37 hours per week (Monday to Friday)
Contract Type: Temporary
Hourly Rate: £13.10 – £13.75 per hour
Start Date: ASAP (subject to vetting and enhanced DBS clearance)
End Date: Ongoing, potentially until 19/12/2025

Role Overview
Our client based in Solihull is seeking a proactive Learning Facilitator to provide temporary cover. This role focuses on delivering digital onboarding, supporting learners and staff with Microsoft365 tools, and encouraging effective use of learning technologies.

Key Responsibilities

- Deliver face-to-face onboarding and training sessions for staff and students.
- Provide support on the use of Microsoft365 applications (e.g., Teams, Outlook, OneDrive).
- Assist learners in accessing and using digital platforms and online resources.
- Work effectively with learners, helping them develop digital confidence.
- Explain digital tools clearly to non-specialist users.
- Collaborate as part of a supportive team within a busy open-plan environment.
- Keep accurate records of training and support provided.

Candidate Requirements

- Experience delivering training or onboarding in person.
- Proficiency in Microsoft365 tools and ability to train others.
- Background in digital skills, computing, or IT training is desirable.
- Strong interpersonal and communication skills.
- Comfortable working with young learners.
- Able to remain calm and organised under pressure.
- Willing to travel to a second campus one day per week.
- Comfortable working in a busy, open-plan office.

Additional Information

- This is a temporary assignment the duration is subject to regular review.
- An Enhanced DBS check is required prior to starting this role.