Overview

We are hiring for a Store Manager to join our exciting store based in Croydon. There’s an established team in place, and you, the Store Manager, will work directly with your team to help create the best customer shopping experience possible. Footasylum is a business that values our front-end Retail staff.As Store Manager, you will be responsible for overseeing your store’s daily operations. You will develop strategies to improve customer service, drive store sales and profitability, adhere to company policies, and have the ability to market programs in ways that will increase sales and enhance the customer experience.We invest in training and development, and this role is no different. Our aim is to build an environment where employees can achieve, develop, and progress. You will be supported in your journey with regular 1-2-1s, training, and support. You will be given the tools to thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training across our teams.Responsibilities

Oversee your designated store’s daily operationsDevelop strategies to improve customer serviceDrive store sales and profitabilityAdhere to company policiesMarket programs to increase sales and enhance the customer experienceWhat We’re Looking for in a Successful Store Manager

A genuine passion for fashion retail and alignment with our company valuesPrevious experience in fashion retail is highly desirableProven leadership experience in a fast-paced retail environmentSkilled in team management, motivation, and trainingExcellent communication skills, both verbal and writtenThrives under pressure and adapts quickly to a dynamic settingExceptionally organized with a strong customer-first mindsetDeep understanding of the fashion retail industry and market trendsWhy Footasylum?

We’ve been on a journey of significant growth and are vibrant, engaged, and performing well. Innovation is key to our business, and we focus on delivering value to our wider retail estate. You will have opportunities to influence decisions, help define retail standards across the estate, and contribute to a happy and healthy working environment.Diversity

We recognise and value the importance of diversity to ensure we have different perspectives when serving colleagues and customers. This helps us build a great service that our customers will love, and supports building happy teams with varied experiences.Recruitment process

We review applications on an individual basis. If we feel you would be a good fit, we’ll invite you for a face-to-face chat about the role to determine fit. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel this is the opportunity for you.

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