Customer Service Administrators are required to provide essential administrative and customer support within the FMCG industry. This temporary role in Trowbridge involves ensuring excellent service delivery and efficient coordination of patient-related tasks.Client DetailsThe company is a large, award-winning organisation operating within the FMCG sector, known for its commitment to providing high-quality services. The team is focused on delivering exceptional support to clients and customers alike.DescriptionCoordinate patient-related queries and ensure accurate documentation.Provide administrative support to the secretarial and business support department.Liaise effectively with internal teams to streamline communication.Maintain confidentiality and adhere to data protection regulations at all times.Ensure timely resolution of patient concerns and escalate issues where necessary.Monitor and update patient records with attention to detail.Support the organisation with general office duties as required.Contribute to maintaining a professional and welcoming environment.ProfileA successful Customer Service Administrator should have:Previous experience in an administrative or customer support role.Proficiency in using office software.Strong organisational skills and the ability to prioritise tasks effectively.Excellent communication skills, both written and verbal.A keen eye for detail and a commitment to maintaining accuracy.An understanding of confidentiality and data protecti